FAQs
More FAQs- Do all staff receive training and development?
- How do you maintain worksite quality?
- Will carpet cleaning be disruptive to my business?
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
The ServiceMaster Clean Quality Assurance Program is designed to establish a continuous method of evaluating and monitoring janitorial services. The program is tailored to suit various types of complex office buildings, plants, schools, malls and healthcare facilities. ServiceMaster of Niagara can assure you that your premises will benefit from the highest level of quality control available at all times by combining highly trained staff with state-of-the-art software driven technologies that allow stakeholders to communicate concerns in real time.
The team at ServiceMaster of Niagara will work with you to schedule a suitable time, typically after hours. In the event that it is unfeasible to clean the entire area in one visit, we will develop a customized program to clean your carpets in sections. Our technician will also inform you of estimated dry times needed.
