FAQs
More FAQs- What is different about your Protect-3 AdvanceTM program that I can't get from another provider?
- Do I have to move furniture before the carpet cleaning?
- Will there be an odour after you clean the carpets?
ServiceMaster Clean has developed our proprietary Protect-3 Advance program to help protect the ongoing and continuous health and safety of our customers’ facilities and their occupants. Our program provides you with solutions that help to:
- Bring your facility to a healthy and safe state
- Keep your facility in that healthy and safe state
Incorporated into our Program are state-of-the-art equipment to not only deliver the best cleaning and disinfection solutions to our customers but also provides you with scientific validation that we have done just as we promised – delivered to you a healthier and safer facility for you and your colleagues!
To get the best results with professional carpet cleaning, we recommend removing furniture from the rooms we will be cleaning. Items we clean around instead of moving include file cabinets, conference room tables, bookcases, lobby furniture and large pieces of furniture.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster of Niagara cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets